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Freequently Asked Questions
General Questions
Outcomes and Uses
Specific Concerns
Process and Requirements
Our evaluations serve a range of purposes, including:
Academic advancement
General employment considerations
Immigration requirements
Military enlistment
Professional certification
Each evaluation report details the foreign academic document(s) received, the period of study, issuance dates of these documents, the awarded degree(s)/title(s), and draws a parallel to similar U.S. academic standards.
Given the inherent discrepancies between educational systems internationally and that of the U.S., it's important to note that our evaluations may not directly equate to an identical number of credits, duration of study, or specific degrees/titles as those awarded in the country of origin.
Clients are responsible for verifying that the institution or body they are submitting our evaluation to accepts Credentialis assessments and to ascertain the specific type of evaluation they require.
Understanding Our Terms of Service
Starting Your Application:
Before you initiate your process with Credentialis, it is mandatory to review and agree to our Terms of Service found in the service application. Should you find any term disagreeable, we kindly request that you refrain from applying for our services. Below is a breakdown of our terms:
General Terms:
It is your responsibility as a client to ensure that the institution or organization you are applying to recognizes our evaluations reports and to confirm the specific type of evaluation they require.
We urge all clients to familiarize themselves with the evaluation process and prerequisites by reviewing the information available on our website, www.credentialis.com, before submitting any applications.
Payments:
Please note that all payments made are only refundable for the next 24 hours after payment, except in instances of overpayment.
A $25 application fee is charged and is non-refundable if Credentialis decides not to proceed with offering services to you. This fee is waived if you choose to withdraw your application or fail to provide the necessary documentation.
Credentialis will not provide any services until we have received all necessary documentation and all fees have been paid in full.
Processing Timeframes:
The standard processing time outside of peak season is estimated at 2 to 3 weeks, provided that all documents and payments are in order. During peak season (March-August), processing may extend to up to 4 weeks.
For expedited (RUSH) services, processing times are between three to five business days, contingent on receipt of all required documents and payments.
If verification services for your file are required, the processing time will depend on the response time from the verifying institution. Credentialis cannot estimate a timeframe for both standard and rush processing under these circumstances.
In cases where additional documents are needed, they should be submitted within four weeks. Please inform us if more time is needed. If there is no communication for three months, we may cancel your evaluation request.
Concerning Fraudulent Documents:
Credentialis reserves the right to investigate and verify the authenticity of any document that raises suspicion of fraud, alteration, or inaccuracies.
Documents under investigation for authenticity by our office will not be returned to the client under any circumstances.
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